What's a pending transaction?
A pending transaction means the merchant may still be processing the transaction details. It’s normal for the transaction amount to change when processing completes, so don’t worry if a pending transaction amount appears higher or lower than you expected.
Merchants like gas stations and hotels often place a temporary hold on your DailyPay Card, which appear as ‘pending transactions’ in your transaction history. Temporary holds allow the merchant to reserve a portion of your balance to make sure you’ll have enough funds to cover the transaction amount in full once finalized. Merchants often do this to account for unknowns (like gratuity) that may or may not have been captured when the transaction took place.
Pending transactions are shown in your transaction history in the Card tab of your DailyPay app. It usually takes up to 7 days for a merchant to finish processing a transaction.
Good to Know
You can’t dispute a pending transaction because the transaction details are not yet finalized. You can open a dispute once the merchant has finished processing the transaction.