What's an overpayment?
If you have an overpayment in DailyPay, it means that the amount of your recent DailyPay transfers turned out to be more than the paycheck we’ve received for you. Overpayments can happen for several reasons, including technical issues or errors.
Overpayments are rare, but if you have one, DailyPay offers several solutions to resolve it.
How do I pay an overpayment back?
When you have an overpayment and next log in to the DailyPay app, you’ll see the overpayment amount and will be asked to choose one of three options. These are:
1 Pay the full amount by bank transfer.
2 Pay the full amount automatically from your next paycheck.
3 Pay the overpayment from multiple paychecks, which means your paychecks will be less the repayment amount in each paycheck until the full amount is paid off.
Once the overpayment is repaid and you have earnings available again, you’ll be able to make DailyPay transfers again.
What if I want to make a transfer but I have an overpayment?
You should pay your overpayment before you make DailyPay transfers again.
1 If you pay the full amount back via bank transfer, you can make transfers again once the payment has cleared.
2 If you automatically pay the overpayment from your next paycheck, you can make DailyPay transfers after your next payday.
3 If you pay the overpayment from multiple paychecks, you can make DailyPay transfers again once the full amount is paid back.
Important
If you do make a transfer while you’ve still got an overpayment, the full amount will automatically be repaid from your next paycheck.