What is an overpayment?
If you have an overpayment in DailyPay, it means that the amount of your recent DailyPay transfers turned out to be more than the amount of the paycheck we’ve received from your employer.
Overpayments are rare, but if you have one, DailyPay offers several solutions for you.
How do I correct an overpayment?
When you have an overpayment and next log in to the DailyPay app, you’ll see the overpayment amount and will be asked to choose one of two options if you wish to continue using DailyPay:
1 Pay the full overpayment amount automatically from your next paycheck.
2 Pay the overpayment amount from multiple paychecks, which means your paychecks will be reduced by a portion of the overpayment amount in each paycheck until the full amount is returned to DailyPay.
Once the overpayment is corrected and you have earnings available again, you’ll be able to make DailyPay transfers again.
What if I want to make a transfer but I have an overpayment?
You cannot make a transfer again until your overpayment is corrected.
1 If you automatically pay the overpayment from your next paycheck, you can make DailyPay transfers after your next payday.
2 If you pay the overpayment from multiple paychecks, you can make DailyPay transfers again once the full amount is returned.
Important
You will be able to make a transfer while you’ve still got an overpayment only if your available earnings exceeds your negative balance. If you do make a transfer then, the full amount will automatically be withheld from your next paycheck.